Tag Archives: ux

Set Taxonomy on Confused

Today I found myself in a requirements database where a small group of people had come up with a priority scheme composed of three levels: Very Important, Must Do, and Critical. And I was stumped: what is the relative priority of these terms?  I, as it turns out, wasn’t the only one confused by this.  I did appear to be the first one outside of the core group to raise my hand and ask the question.  (I have the answer, but I’ll leave it as a guessing game in the comments for people).

User Experience (UX) is important on many levels, some times surprising ones.  Reusing words that people think they understand in ways they don’t causes a lot of confusion and adds a lot of confusion (and thus waste) to systems.  I did propose that priority words were annotated with a number, so those outside the core could get a handle on what’s going on, which was a well received comment, and will go into the next version of this tool.